The experts at Search Auto Parts explain the urgency of keeping labor sales up, and the interrelated nature of parts sales and labor sales. Productivity of technicians is measured by clock hours worked versus hours available. Combining NADA’s recommendations with essential management tips, such as behavior incentives and efficiency rewards, any service manager can improve his department’s overall output.
Shop Management: Productivity and Leadership Tips for Service Managers
Shop Management: Productivity and Leadership Tips for Service Managers
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Industry Press Releases
EpicVIN Adds 500,000+ Maintenance Records to Help Dealers Build Buyer Confidence
EpicVIN, vehicle history reporting industry leader, introduces a substantial platform enhancement through the integration of more than 500,000 authenticated maintenance records. These new records enhance EpicVIN reports and benefit dealerships by pro
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Dealer Ops & Leadership
The Power of Words: Enhancing Customer Communication in Car Dealerships
Communication is the currency of trust in any business, but especially in car dealerships, where the quality of interactions can directly influence a customer’s purchase decision. Customers expect honesty and clarity in both face-to-face engage
