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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Dealer OPS & Leadership

Texting at Scale Without Burning Your Database

Texting at Scale Without Burning Your Database

Texting has become one of the most powerful tools in a dealership’s communication stack. It’s one of the fastest ways to reach customers, yet it’s also easy to misuse, and it only produces results when treated as communication first, marketing second. If you’re...

The Rise of Auto Lending Fraud: What Dealers Need to Know

Rising Auto Lending Fraud Costs: Auto lending fraud exposure has surged to an estimated $10.4 billion, highlighting the urgent need for robust fraud prevention strategies in the financial sector. Key Fraud Types Identified: Synthetic identity fraud, income...

The Hidden Price of Abandoning Online Engagement

The Hidden Price of Abandoning Online Engagement

Post-COVID inventory shortages shifted priorities for many dealerships. As supply tightened, some dealers reduced their online presence and pulled back from digital sales efforts, choosing instead to rely on traditional, in-person selling techniques. While this shift...

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