Explore the session schedule for the 2024 Digital Dealer Conference & Expo (#DDCE2024)!
Dean Martin, VP of Marketing, Affinitiv, and Michael Cappelli, Director of Sales Support SaaS will, Affinitiv, lead a session titled Building Bridges: Unlocking the Secrets to Stronger Customer Relationships.
Building strong relationships with your DMS customers is crucial to growing their loyalty to your store—and making the
most of every interaction helps you earn their continued business. This session will provide proven tactics to communicate with customers with highly relevant messaging at the ideal time in their purchasing and ownership lifecycle. The session will also explore video and predictive AI as key components of increasing trust to enable customers to make informed decisions about their vehicle needs. By the end of this session, you’ll be equipped with the insights necessary to meet the expectations of today’s customers and drive more sales.
Key takeaways:
- Effectively communicate equity positions to your DMS customers—without being too pushy or disruptive
- Reveal new ways to build trust and create a better user experience with transparency and communication
- Increase customer confidence in your knowledge and recommendations with technology such as video and AI, ensuring repeat visits
DDCE2024 Overview
#DDCE2024 is a 2.5-day event, Oct. 8-10, 2024, at MGM Grand in Las Vegas that will bring together automotive dealers, OEMs, thought leaders, and solution providers to power business growth and connections. The 2024 Digital Dealer Conference & Expo is your chance to discover innovative solutions and gain cutting-edge strategies, actionable insights, and new ideas to implement for maximum impact.
Digital Dealer Conference & Expo will include:
- Enhanced networking: more meetups and fun ways to connect throughout the event
- A Speed Networking program, which offers dealerships and vendors a relaxed yet efficient way to explore a variety of innovative solutions
- An expo hall with 120+ cutting-edge auto retail solutions
- 75+ actionable sessions
- Masterminds and interactive workshops
- And more!
Digital Dealer offers full conference and expo badge options, as well as an expo hall-only option for Dealerships/OEMs. Digital Dealer Conference & Expo attendee badge types include:
- Dealership (exclusively for dealers and employees of a dealership)
- OEM (exclusively for vehicle manufacturers)
- Allied (anyone that supports, services, or sells solutions to dealerships falls under this category)
Click here to register now.
