Dealer OPS & Leadership
EVs Hit Record Market Share as New-Vehicle Sales Hold Steady in September
The U.S. new-vehicle market saw a significant surge in electric vehicle sales in September, pushing EV retail market share to a record 12.2 percent as consumers rushed to take advantage of expiring federal tax credits. This spike in EV demand helped maintain a stable...
Jasmine Goodsaid of Dealers United to Host Session at #DDCE2025
Jasmine Goodsaid, Analytics and Reporting Lead at Dealers United will be hosting an insightful, hands-on session at Digital Dealer Conference & Expo 2025! The 90-minute, interactive talk is titled “Insights for SEO in Google’s Looker Studio & GA4.” How do you...
The Future of Auto Dealership Customer Service
How AI Is Rewriting the Automotive Customer Journey
Mark Porter Auto Group Celebrates New Solar Array in Pomeroy
Pomeroy, Ohio – Mark Porter Auto Group hosted a “flip-switching” event to celebrate the completion of a new solar energy system at its Pomeroy location. The 196.7 kW solar array, designed and built by Kokosing Solar, will generate more than 70% of the dealership’s annual electricity needs.
Building Stealth Momentum in Dealership Service: Core Process Identification and Fixed Ops Leadership
“Moving from your shop running you, to having your team run your shop is achievable through the business development practice of “core process”. The 6 to 8 core processes that constitute 80% of the service experience are the focal point. Those are your core...
Autograph Analytics’ Steve Barker and Bryan Nguyen to Host Session at #DDCE2025
Steve Barker, CEO and Bryan Nguyen, Head of Product at Autograph Analytics will be co-hosting an insightful, hands-on session at Digital Dealer Conference & Expo 2025! The 90-minute, interactive talk is titled “Built to Scale: The AI Stack Fueling the Marketing...
Top Auto Dealership Websites Overwhelmingly Fail Google Performance Standards
For the second consecutive year, almost all of the websites for North America’s largest automotive dealership groups are failing to meet Google’s critical performance benchmarks. This is creating a poor online experience for customers and directly wasting millions in...
Edmunds Forecasts Strongest Q3 New Vehicle Sales Since 2019
Despite tariff pressures, Edmunds analysts say Q3 sales got a late-quarter boost from the Fed rate cut and expiring EV tax credits, forecasting a SAAR of 16.2M for September
Mohawk Honda’s Mike O’Toole to Speak at #DDCE2025
Mike O'Toole, Used Vehicle Director at Mohawk Honda will be co-hosting an insightful, hands-on session at Digital Dealer Conference & Expo 2025! The 90-minute, interactive talk is with Cox Automotive’s Patrick Janes and is titled “BDC 3.0: How to Help Your Store...
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