Dealer OPS & Leadership
Digital Dealer Spotlight: Interview with Chris Miller, Founder and Chairman of Recall Masters
digitaldealer.com recently had the pleasure of interviewing Christopher Miller, Founder and Chairman of Recall Masters. Miller has more than 15 years of experience building software to automate marketing communications. From automotive to financial services and the...
Under the Hood: How Outdated Payment Systems Drain BHPH Dealership Profits
Vehicle repossessions rose to 1.73 million in 2024—the highest level since the 2008 financial crisis and a 16 percent increase from the previous year. Auto loan delinquencies have also increased significantly, with 8.1 percent of loans at least 30 days past due and...
CarGurus Launches AI-Powered Car Shopping Feature to Modernize Automotive Search
CarGurus recently unveiled a new AI-powered search feature designed to personalize and streamline the car-buying experience. The innovative technology, which integrates conversational search capabilities directly into the CarGurus website, allows users to find,...
Toyota of Corona, Ken Garff Gateway Chevrolet, Griffin Chevrolet: Dealership Deals
Asbury Automotive Group Sells Larry H. Miller Toyota Corona Larry H. Miller Toyota Corona in California has been sold by Asbury Automotive Group in a sale advised by The Presidio Group. Completed on June 9, 2025, the transaction marks another collaboration between...
The Smart Salesperson’s Guide to Generating More Referrals
Referrals have always been one of the most powerful, trust-based methods for driving sales. But even though their value is well known, most salespeople are given little more than vague advice, usually just “ask for them.” What’s often missing is a natural, repeatable...
Are Your Tags Expired? 17 Million Drivers on U.S. Roads Say Yes
Expired registration tags are more than just a minor inconvenience; they’re a widespread issue affecting nearly 17 million vehicles across the U.S. according to new CARFAX data. This staggering figure highlights a concerning trend, and the consequences for drivers can...
Automotive Marketing’s AI Future Depends on Getting Data Right
AI promises a smarter, more connected future for automotive marketing. Imagine campaigns that anticipate customer needs, virtual assistants that deepen engagement, and insights that finally unify online and offline behavior. Yet, there’s a stubborn obstacle: the data...
Dealers Invest in Digital Retailing to Boost Profitability and Customer Satisfaction: Cox Automotive
The automotive world is in the middle of a revolution, and it’s happening digitally. 43 percent of dealers now offer customers the ability to complete every step of the car-buying process online, up from just 34 percent in 2022 according to the 2025 Cox Automotive...
Smart Dealerships Are Using These 4 Tactics to Win the Modern Car Buyer
Shoppers used to walk onto your lot and start from zero. Today, they arrive armed with months of research, an online financing application, and a pixel-perfect idea of the SUV they want. They expect you to know all of that the instant they enter a VIN or open a chat...
Join us for Digital Dealer Las Vegas 2021