Dealer OPS & Leadership
AI is Revolutionizing Automotive Service Scheduling
A recent study by Pied Piper has revealed that artificial intelligence is rapidly transforming the way automotive dealerships handle service calls, often outperforming human associates in key areas. The 2025 Service Telephone Effectiveness (STE) Study, which analyzed...
Rydell Auto Group, Subaru of Hayward, Jack McGee Chevrolet Buick GMC Cadillac: Dealership Deals
Tom Dinsdale Chevrolet GMC Cadillac and Tom Dinsdale Hyundai Acquired by Rydell Auto Group Tom Dinsdale Chevrolet GMC Cadillac and Tom Dinsdale Hyundai have officially been acquired by Rydell Auto Group, in a deal advised by Haig Partners. The dealerships, located in...
The Shifting Sands of Inventory: Why Dealers Must Look Beyond the Auction Lane
For years, the auction house has been a cornerstone of inventory acquisition for auto dealers. It offered a seemingly reliable pipeline of vehicles to replenish lots and meet consumer demand. However, the landscape has dramatically shifted, leaving many retailers to...
Car Buyer Satisfaction Has Plummeted: CDK Global
A new report from CDK Global has revealed a sharp decline in car buyer satisfaction, marking one of the lowest points in recent history. According to CDK data, a combination of inventory shortages, higher vehicle prices, and lengthier buying processes has left...
Impel Announces New Automotive AI Tools to Enhance Safety and Efficiency
Impel, an automotive AI solutions provider, has announced two new models looking to shape the future of automotive AI usage. They revealed their domain-tuned large language model (LLM) and launched the industry's first safety-focused research initiative as they aim to...
Pitch Perfect: How Smart Dealers Win Over Modern Buyers
A car sales pitch is a structured, yet flexible conversation delivered by a salesperson to communicate a vehicle’s value to a potential buyer. It’s tailored to highlight key features, address specific concerns, and guide customers toward a confident and informed...
How to Ship a Car During Peak Season
If you are planning to ship a car, timing matters! The peak season for car shipping is usually: Summer months: When families are on vacation, and college students are relocating Holiday periods: High activity during end-of-year sales and festivities Snowbird season: A...
Halfway Through 2025, Dealer Sentiment on Profitability and Value is Bright: Presidio Survey
The Presidio Midyear 2025 Dealer Direction Survey revealed a cautiously optimistic outlook from U.S. auto dealers. Even as the industry navigates economic turbulence and the ongoing effects of federal tariff policies, dealers are much more bullish than they were just...
10 Baseball Movies That Will Improve Automotive Sales
America’s pastime offers valuable lessons that can be taken off the field and activated in the showroom. Each movie contains powerful insights that car dealers can utilize to further increase sales.
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