Dealer OPS & Leadership
Digital Retailing is Not About Technology
At NADA many exhibitors hyped their digital retailing solutions to support online vehicle transactions. While no one has cracked the code for a complete, seamless online transaction, there are several great solutions that provide enough functionality to meet consumer...
Knock, Knock—It’s Amazon
Google and Facebook, Watch Out! There’s someone approaching in the rear-view mirror, and it’s Amazon. Don’t worry about Amazon pursuing automotive retail--think expensive land and expensive cattle (aka cars). As far as the desire to pursue automotive...
Technicians are the Key to Dealerships’ Future
Service departments account for and absorb most of a dealership’s losses in sales and fixed expenses. That is not going away anytime soon. With new car front-end grosses declining, most dealerships will increasingly rely on service business to, well, stay in business....
Are You Connecting with your Customers?
According to an interesting study by Forrester Research, many businesses fail to communicate in a way that enhances and solidifies the business-customer relationship. The same can be said for some dealerships. The study found that the most critical way to earn repeat...
Hard Facts: ‘Why Am I Seeing This Ad’ Facebook Feature Update
This week’s #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies
BLACK BOOK ANNOUNCES KEY ENHANCEMENTS TO BLACK BOOK CHERRY MOBILE APP
Replaces Black Book Digital as Flagship Mobile App LAWRENCEVILLE, GA (February 11, 2019) – Black Book, a division of Hearst that provides industry-leading used vehicle valuation and residual value forecast solutions, announced today new enhancements to its...
Witt’s Wise Words: The Only Person In the World Disease
Bill Wittenmyer shares why retail automotive staff should take steps to ensure that they don't get afflicted with this disease in this week's episode of Witt's Wise Words.
Allstate Dealer Services becomes a Darwin Automotive Preferred Partner
Iselin, NJ, February 11, 2018 -- Darwin Automotive, a leading F&I software provider for the automotive industry, today announced that Allstate Dealer Services is now a Preferred Partner for Darwin’s core F&I menu, as well as Darwin digital retailing...
Budget Truck Rental and Fetch Partner on Integrated Fleet Services and Self-Serve, On-Demand Vehicles
Budget vehicles will be available for rent at select Orlando, Fla. locations PARSIPPANY, N.J., Feb. 07, 2019 (GLOBE NEWSWIRE) -- Budget Truck Rental today announced a new partnership with Fetch, the self-service truck startup, which makes Budget trucks...
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