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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Dealer OPS & Leadership

To Script or Not to Script? That Is the Question

To Script or Not to Script? That Is the Question

When making videos for your dealership, it can be easy to get so caught up in the “What should I say?” that the video never gets made. Some video marketing experts advise that scripts are the way to go as the person on camera then knows what to say. But that may not...

Broad Strength in the Market Except for Luxury Vehicles

Broad Strength in the Market Except for Luxury Vehicles

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Market Insights Report shows how spring...

Change Again! When? Now!

Change Again! When? Now!

Change matters. The speed of change matters. Don’t change for change’s sake.  How to sort through it all? Change matters and can be successfully and intelligently integrated into your lifestyle and work habits by answering three quick questions: Do you know your peak...

Can You Hear Me Now?

Can You Hear Me Now?

One of the biggest obstacles many dealership service departments encounter is contacting and communicating with their customers. This is not only a problem with recall customers, but with all service customers in general. And failure to communicate can easily cost...

Automotive Industry Affirms Value of Recall Management SAAS

Automotive Industry Affirms Value of Recall Management SAAS

Rapid industry adoption of AutoAp, Inc.’s Safety Recall Management SAAS, has propelled them to more than 1,000 client rooftops. Expanding legislation adding restrictions on advertising, disclosing, selling, loaning or renting vehicles with open safety recalls at the...

Spireon Wins 2019 IoT Vehicle Telematics Company of the Year

Spireon Wins 2019 IoT Vehicle Telematics Company of the Year

Most awarded company in vehicle telematics honored by Compass Intelligence Awards for the third time since 2016 IRVINE, Calif., April 11, 2019—Spireon, the vehicle intelligence company, today announced it was named IoT Vehicle Telematics Company of the Year in the...

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