Dealer OPS & Leadership
Want a 5-star CSI Rating? Demanding It Doesn’t Work. Earning It Does.
When my friend, Erica* took her vehicle to the dealer recently, the needed repairs were performed quickly and competently. Yet, when the CSI survey came, she rated her overall experience three stars: “just okay.” Why not five stars: “excellent”? Well, because frankly,...
The Great Race Against Time!
In today’s society, time is a precious commodity. So much so that consumers make their buying decisions based on how long it takes to complete the transaction. If you had the choice between a $20 oil change that would take 4 hours to complete, or a $30 oil change that...
Kelley Blue Book Names 10 Coolest cars Under $20,000 for 2019
IRVINE, Calif., May 15, 2019 -- While the average new car on the road today costs nearly $37,000, there are still plenty of vehicle options available at a more affordable price that don't sacrifice comfort and style. The expert editors at Kelley Blue Book name the 10...
Dealer.com and AudioEye Team up to Celebrate Global Accessibility Awareness Day
BURLINGTON, Vt., – May 15, 2019— Dealer.com, the premier digital marketing solution and partner for auto dealerships, today announced it has teamed up with AudioEye, Inc. (NASDAQ: AEYE), to create Empathy Day 2019. AudioEye is a leading provider of digital...
Capitol City Honda Continues Tradition of Customers for Life with Binary Auto Solutions
BEDFORD, TX — May 15, 2019 — Binary Automotive Solutions, a leading provider of customized programs designed to help dealerships sell more vehicles, is proud to announce Capitol City Honda of Olympia, Washington, has equipped their sales staff with Binary’s Lifetime...
Can Amazon Reinvent the Traditional Store?
It’s a well-known fact that Amazon is on a mission to reinvent the traditional brick-and-mortar store model. Until recently, they were mostly focused on dominating online sales. However, it is clear Amazon is now looking to expand its footprint to include offline...
AutoLoop Now Approved As Official READS Vendor for American Honda Motor Co.
Comprehensive equity mining tools pinpoint hidden vehicle sales and drive revenue for Honda dealers via personalized offers and inventory matching. CLEARWATER, FL – May 15, 2019 – AutoLoop LLC, the leading provider of auto industry sales, service, and marketing...
Luxury Segments Dropped and Pickups Values Increased
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Market Insights Report looks at the...
Manheim, Central Dispatch Integration Delivers New Efficiencies to Dealers
The Central Dispatch-Manheim integration is another Cox Automotive digital solution that makes buying vehicles at wholesale easier for dealers Combines the largest wholesale vehicle marketplace in Manheim and the largest transportation marketplace in Central Dispatch...
Join us for Digital Dealer Las Vegas 2021