Dealer OPS & Leadership
An Open Letter to Service Directors: Selling Your Way to Success
Dear Service Director: It’s summertime, and I know you are busy. In fact, if you’re the typical dealership manager, your day begins before 7 a.m. and won’t end for another 12+ hours. This time of year, it’s head-down, nose-to-the-grindstone, get it done, bang it out,...
Freebie Friday: Digital Retailing
Bill Wittenmyer shares why digital retailing is more than just a buzzword and why dealerships should be paying attention to it.
What Should Your Mindset Be When Going Through a DMS Conversion?
This week’s #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies
Are Third Party Leads Worth the Expense?
This week’s #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies
Can You Handle the Truth?
What do most successful businesses have in common? Whether it is Apple, Amazon, Zappos or Disney, they all excel at being consumer-facing. Can we as dealers learn from this example? Absolutely! And learning more about how our shoppers are thinking and what they’re...
Using Video in the Service Department
Flick Fusion COO Tim James shares why using video in service can increase service revenue and build trust with your customers.
4 Tips on Giving Customers the Buying Experience They Want
By Kasi Edwards, Vice President of Marketing at Reynolds and Reynolds Customers are continually demanding better buying experiences. The Salesforce State of the Connected Customer report says 56 percent of customers actively seek to buy from the most innovative...
What’s the Silver Lining in this New Car Sales Slump We’re In?
According to an article in Automotive News, dealerships are in a new car sales slump and have to increasingly rely on used car sales and service revenue to drive profits. Industry experts recognize that used cars are typically more profitable to a dealership than new....
Audi of America Certifies Darwin Automotive for Digital Retail & Omnichannel solutions
Audi joins a growing list of OEMs using Darwin’s digital retailing platform to revolutionize the vehicle sales transaction with marked improvements in CSI & SSI Iselin, NJ, July 1, 2019 -- Darwin Automotive today announced that it has been certified by Audi of...
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