Dealer OPS & Leadership
Reducing Service Lane No-Shows
While it’s nice to have room in your shop’s schedule to handle walk-ins and other unexpected work, a service lane no-show isn’t the ideal way to get that extra time. Rather, no-shows throw everyone off and can take quite a toll on both your shop’s workflow and your...
Tips for Creating Effective Digital Listings from a Manheim Express Concierge
Manheim Express Concierge Specialist, Chenita Willis, shares key insights to help any dealer create listings that sell. ATLANTA, Ga. (August 7, 2019) – Manheim Express, which just celebrated its one-year anniversary, is revolutionizing how quickly dealers can list—and...
What Does Digital Visibility Look Like in Today’s Crowded Advertising Landscape?
As automotive disruptors such as Tesla and Uber roll out nontraditional offerings, competing manufacturers have decided to be better together.
Are Stitched Photo Videos Outdated?
Tim James shares his expertise on why stitched videos are still valuable to dealers in this video blog.
Drafting a Winning Team
By Jon Purdy, National Director of Learning & Development, CDK Global It’s both a blessing and a curse. The economy is booming, your business is growing, and you need good people to help you continue to grow. That’s a blessing. Right now, we’re in a “full...
Safety Experts at KPA Services Share Ways Employers Can Protect Their Workforce during National Heat Wave
LAFAYETTE, Colo. – August 8, 2019 – KPA, a leading provider of Environmental Health & Safety (EHS), HR Management, and Finance & Insurance compliance software and services, announced today steps that any company can take to ensure their workforce is safe and...
Alternative Revenue Streams – Car Washes as Profit Centers
By Trevor Gile, Managing Partner, Motorcars Honda; and Partner, RFCarwash Consulting & National Carwash Solutions Traditionally, car washes have always been viewed as an expense by dealerships. Taking into account the poor cleaning performance, causing customer...
Is Your CRM a System of Engagement?
In the past, a vehicle sale started and ended on the showroom floor. Today, many of the discovery and purchase steps take place online. Online retail giants like Amazon have conditioned customers to expect timely and relevant communications across channels, plus a...
Consumer Data Privacy Laws are Spreading Nationwide
Is your dealership located in one of these 20 states? If so, pay attention. The California Consumer Privacy Act (CCPA) may be the first comprehensive data privacy law in the U.S., but it certainly isn’t the last. Since its passage,19 additional states have introduced...
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