Dealer OPS & Leadership
Inovatec Systems Receives SOC 1 Type II and SOC 2 Type II Attestation
Independent Audit Verifies Inovatec Systems Internal Controls and Processes Burnaby, BC – (January 7, 2020) – Inovatec, a cloud-based software solutions provider, today announced that it has completed its SOC 1 Type II and 2 Type II audits. These attestations...
Manheim Names Joe Kichler to Vice President of Manheim Logistics
Kichler to Lead the Transformation of Manheim’s Logistics as the Company Accelerates Its Transition to Digital ATLANTA, Ga. (Jan 7, 2020) – Manheim has named Joe Kichler to vice president of Manheim Logistics where he will be responsible for overseeing business...
“Must-Dos” for Year-End Excellence and a Fresh Start to 2020
By Susan Moll and Matt Hurst A new year and a new decade means new opportunities for your dealership. But with the new, comes closing out the old. From completing 1099s and W-2s to updating model lines and account numbers, finding balance after the end of the year...
DealerBuilt Appoints Jonathan Burr as Chief Information Officer
Grapevine, Texas, January 7, 2019 -- DealerBuilt, an enterprise Dealer Management System (DMS) for automobile dealers nationwide, today announced the appointment of Jonathan Burr as Chief Information Officer (CIO). DealerBuilt is a high-growth technology company...
Conversations Not Clicks, or Yes, I was Wrong
By Eric Brown, CEO, inSearchX Many of you reading this article may recall the articles I wrote as CEO and co-founder of Dataium (a behavioral analytics company that collected and analyzed consumer online shopping data). If you were to wordsmith our output, it would...
The Importance of Understanding the Tools You Have
Mike Trasatti shares why dealers and their staff should go beyond simple training and aim for understanding the tools available to them.
Social Media is a Two Way Conversation
Mike Correra explains why dealerships should engage with their customers via social media rather than simply broadcast content.
2 Simple Reports to Help You Conquer Google Analytics
By Michael Trasatti, CEO, DealerBuilt “Our lives move in the direction of our strongest thoughts.” – Craig Groeschel, Senior Pastor of Life Church & Bestselling Author We all have our own beliefs, some of which tend to be universal. Such as the above statement...
3 Ways for Your Dealership to Start Improving Inbound Phone Performance
Auto dealers cannot ignore the phone. Though digital as well as in-person communication are important, inbound phone calls to car dealerships are the second-most-common way that customers initially contact automotive dealers. Once you can ensure that employees are...
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