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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Dealer OPS & Leadership

Why Sales Efficiency Needs to be Your Mantra in 2020

Why Sales Efficiency Needs to be Your Mantra in 2020

By Jason Drucker, Chief Operating Officer, Foureyes There’s a number that keeps me up at night: 34%. That’s the percentage of time the average sales professional spends selling, according to Salesforce. And having started my career in sales, I wouldn’t be shocked if...

Lease Credit Approval Rates Rise to 72.3% Entering March

Online Credit Applications Increase as Shoppers Seek Alternative Means of Vehicle Acquisition  CINCINNATI, OHIO (March 19, 2020) – Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered a 72.3% approval rate in...

Examining Facebook’s ‘Customer for Life’ Push

Examining Facebook’s ‘Customer for Life’ Push

By Gregory Arroyo, Senior Manager of Strategic Content, DealerSocket Partly spurred by heightened concerns regarding consumer privacy, Facebook is seeking a closer connection to dealership CRMs in a bid to become the go-to platform for dealership advertising. Being...

Recall Completion Rates and Technology

Recall Completion Rates and Technology

By Dan Beres, Managing Partner, Recall Masters The problem of how to increase recall completion rates has been a thorn in the side of both manufacturers and dealers for quite some time. Despite numerous attempts from several sources, a majority of consumers fail to...

Keep Up with Changing Customer Expectations

Keep Up with Changing Customer Expectations

By Chase Abbott, Vice President of Sales, VinSolutions Have you noticed a change in your customers over the past decade? If so, you’re not wrong and you’re not alone. Today’s customers might ask fewer questions. They might come to the dealership knowing exactly what...

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