Dealer OPS & Leadership
Reynolds Looks at What Dealers, Customer Want in Service Check-In
You never get a second chance to make a first impression—and a recent survey shows what dealers and customer are looking for from each other when it comes to this all-important initial interaction when it comes to the drop off for vehicle service. Reynolds and...
Key Tactics to Elevate Your Dealership’s Online Reputation
A positive online presence can significantly impact a dealership's ability to attract and retain customers, directly influencing its overall success and growth. Furthermore, according to Cox Automotive, more than half of today's car shoppers view a dealership's online...
New-Vehicle Prices Rise for First Time in 2024: KBB
The price for new vehicles increased for the first time in 2024, according to a Kelly Blue Book (KBB) estimate released May 14. The average transaction prices (ATPs) for April is expected to increase by 2.2 percent to $48,510, the highest price since December 2023....
CallRevu Acquires TotalCX: A Strategic Move to Redefine Industry Standards and Automotive Customer Excellence
In a strategic industry leadership initiative, CallRevu, a premier entity in the automotive communication intelligence sector, has announced the acquisition of TotalCX, a leading call management platform and integrated hosted telephony solution. This pivotal...
Dennis & Co. Auto Group, Steve Marshall Group, Performance Lexus of Northern Kentucky, America’s Car-Mart: Dealership Sales Roundup
Dennis & Co., Kyle Busch Purchas New Jersey Dealership Dennis & Co. Auto Group expanded its dealership network by purchasing New Jersey-based Hawthorne Chevrolet, fueled by a partnership with NASCAR Cup Champion. “We are excited to add a third Chevy store to...
automotiveMastermind Announces Strategic Integration Partnership with CarNow to Further Improve Consumer Experience with Dealerships
NEW YORK (May 14, 2024) – automotiveMastermind, the automotive industry’s trusted data and technology provider, today announced a strategic integration partnership with CarNow. automotiveMastermind has a proven track record of success with more than a dozen...
Cox: Second Wave of EV Buyers Is 3-5 Years Away
As dealers seek to sell an ever-increasing inventory of electric vehicles off their lot, one of the key questions is there a market for buyers past the current plateau. According to the latest findings from the 2024 Path to EV Adoption Study by Cox Automotive, there...
General Motors Names Alps Alpine North America, Inc. a 2023 Supplier of the Year
General Motors recognized Alps Alpine North America, Inc. as a 2023 Supplier of the Year. GM celebrated honorees at its 32nd annual Supplier of the Year event in Aventura, Florida earlier in April. GM's Supplier of the Year award recognizes global suppliers that...
U.S. Imposes 100% Tariff on Chinese Electric Vehicles
The Biden Administration is raising duties on Chinese electric vehicles (EV) to over 100 percent that are part of number of tariff increases announced May 14. President Joe Biden unveiled the new policy on an array of Chinese imports affecting $18 billion in trade,...
Join us for Digital Dealer Las Vegas 2021