Dealer OPS & Leadership
Mercedes-Benz, Starbucks Partner to Add EV Chargers Along I-5
Mercedes-Benz is expanding its electrical vehicle (EV) charging network, teaming with another national retailer to offer drivers a place to recharge their cars along a critical west coast travel corridor spanning from Canada to Mexico. Mercedes and Starbucks have...
The Tactical Approach of Dealership GMs: A Strategic Misstep?
In the rapidly evolving automotive industry, the role of general managers (GMs) at dealerships is becoming increasingly complex. As they grapple with the challenges of a dynamic market, there is a growing concern that dealership GMs are becoming too tactical, focusing...
Street Volkswagen’s John Luciano and Dynatron Software’ Brad Paschal to Present at #DDCE2024
The session schedule for the 2024 Digital Dealer Conference & Expo (#DDCE2024) is now live! John Luciano, Owner and General Manager of Street Volkswagen of Amarillo, and Brad Paschal, market president, Dynatron Software, will present a session titled, How to Apply...
UVeye and myKaarma Partner to Bring AI Car Inspection Reports Straight to Drivers’ Phones
TEANECK, NJ – UVeye, creator of an AI-driven automated vehicle inspection platform, recently announced its strategic partnership with myKaarma, an innovator in service lane technology solutions. This collaboration aims to significantly enhance the dealership service...
July Used-Vehicle Prices Increases
Wholesale used-vehicle prices increased 1.8 percent from June in the first 15 days of July, the first month-over-month increase excluding the pandemic period for the mid-month report since July 2018. Over the last two weeks, the Manheim Market Report (MMR) prices in...
SearchLab Digital’s Greg Gifford to Speak at #DDCE2024
The session schedule for the 2024 Digital Dealer Conference & Expo (#DDCE2024) is now live! Greg Gifford, Chief Operating Officer, SearchLab Digital, will lead a two-part session titled, Forget the Snake Oil: A Data-Based Approach to SEO. SEO sessions at...
EV Sales Set Record in Second Quarter
The average transaction price (ATP) paid for a new electric vehicle (EV) in June was $56,371, an increase of 0.9 percent compared to May, according to data released by Kelley Blue Book (KBB). Despite the increase for the month, EV prices were lower by 2.5 percent...
Enhancing Customer Service in the Automotive Industry: A Dealer’s Perspective
In today's automotive landscape, customer service issues remain a significant pain point for many brands. Persistent complaints highlight the urgent need for improved customer service. According to Widewail’s 2023 Voice of the Customer report, poor communication is...
FlickFusion’s Tim James to Speak at #DDCE2024
The session schedule for the 2024 Digital Dealer Conference & Expo (#DDCE2024) is now live. Tim James, chief operating officer, FlickFusion Video Marketing, will present a session titled, Put the FUN Back in the Sales Funnel. James’s session will cover video...
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