Dealer OPS & Leadership
The Real AI Opportunity for F&I May Not Even Be Consumer-Facing
Ask ten people in the automotive F&I business what “AI” means to their store right now, and most will describe two very different things without realizing it. One is the shopper who researches vehicles, financing terms and vehicle protection options through...
Roper KIA’s Tustin Ulrich to Host Session at #DDCE2026
Tustin Ulrich, General Manager of Roper KIA, will be hosting an insightful session at Digital Dealer Conference & Expo 2026! The 45-minute talk is titled “Your CRM Isn’t Broken. Your Culture Is.” and will take place at 4:30 PM on September 22 in room 330B. Most...
The Next Dealership AI Battleground Is Between the Lead and the Appointment
At NCM Clients & Friends 2026, Spyne’s Dave Purgason argued that thirty years of automotive technology made cars easier to find without making dealerships easier to buy from.
Kelley Blue Book Report: Average New-Vehicle Transaction Price Moves Back Above $50,000 in August
ATLANTA, Sept. 10, 2026 – The average transaction price (ATP) for a new vehicle in the U.S moved back above $50,000 in August, according to analysis by Kelley Blue Book. Transaction prices continued to be influenced by a richer mix of Midsize SUV sales and price...
Compliance Considerations Are Becoming a Larger Part of the Technology Modernization Discussion for Dealers & Lenders
For many years, platform migration in auto lending was framed mostly as an efficiency question: faster origination, lower operating costs, better borrower experience. That framing is shifting. Regulatory change, audit expectations, calculation complexity, and the need...
Agero, Through Its Urgently Acquisition, Partners with MOTER to Advance Connected Vehicle Claims and Digital Driver Assistance
Partnership combines digital roadside assistance, claims intelligence, and driver risk analytics to help insurers and automakers improve efficiency, enhance driver safety, and deliver better customer experiences
5 Things That Help Dealer Families Work Well Together
What’s the difference between family-owned auto dealerships in which the family works effectively and harmoniously and those in which stress is a daily experience? For over 40 years I’ve had the privilege of working with family-owned dealerships, helping dealer...
For Many Consumers, EVs Feel Out of Reach. Automakers Can Change That.
Inflation is testing the limits of vehicle affordability for automotive buyers. Findings from Escalent's EVForward®, the largest study of electric vehicle (EV) buyers and electrified powertrain adoption, show that, since 2022, consumers have steadily increased their...
Digital Dealer Speaker Spotlight: Sunset Auto Family CMO Mike Conley
With Digital Dealer 2026 just a few weeks away, we wanted to take time to highlight some of the exciting speakers that attendees will have a chance to learn from in Detroit! The lineup features voices from throughout the automotive industry including ones you already...
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