Dealer OPS & Leadership
Jackson Kia in Cocoa, Fla., Sold to Jenkins Auto Group
The Presidio Group exclusively advised Jackson Automotive Group on the sale
New Analysis Finds Modernized Loan Payoff Workflows Can Deliver Over $1 Million in Annual Value for Auto Dealers
Findings show streamlined loan payoff and lien release workflows can reduce operating friction, improve capital efficiency, and accelerate vehicle turn times
Data Has a Shelf Life
The moment campaign data becomes available; its value starts decaying. Not because the numbers change, but because the window for action closes.
BMW of Annapolis Celebrates Grand Opening of Newly Renovated Retail.Next Facility
Comprehensive renovation introduces premium hospitality spaces, enclosed service drive, EV infrastructure, and one of only four global BMW Lighthouse locations.
The Training Problem That’s Costing Dealerships More Than They Realize
Every year, automotive dealerships invest in new programs, products, and technologies designed to improve profitability, enhance customer satisfaction, and stay competitive in an evolving market. Leadership teams attend conferences, sign contracts, and return to their...
When “Cost Per Lead” Lies: Smarter Metrics for Dealer Marketing Performance
Cost Per Lead (CPL) is popular because it’s easy to calculate and easy to compare. The problem is that dealer marketing is not that simple. A lower CPL can look like progress even when the store sells fewer cars, burns more BDC hours, and gives up gross. This pattern...
The Shifting Sands of the Auto Buyer Journey
Key Takeaways Evolving Buyer Behavior: Insights from the 2026 Urban Science Harris Poll reveal shifting buyer habits, including a greater emphasis on convenience and digital-first interactions during the purchasing process. Dealer Confidence is High: Even as the...
Inside the Live AI Car Shopping Demo That Tested 100 Dealerships Right in Front of the Industry
During my opening keynote at AutoIndustry.AI 2026, I "mystery shopped" 100 car dealers with AI agents... in a room full of car dealers. On Tuesday, Paul J Daly and Kyle Mountsier kicked off the first-ever Auto Industry AI Summit. As the keynote speaker, I didn’t want...
myKaarma Launches Partner Portal to Power Open Integration Ecosystem for Dealers and OEMs
This new platform eliminates integration barriers, giving developers and partners the power to instantly deploy next-generation tools that redefine speed, reliability, and the entire fixed ops experience.
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