Dealer OPS & Leadership
Ferrari of Denver Sold by Lithia Motors to the Woodhouse Auto Family
Pinnacle Mergers & Acquisitions Facilitates Sale of Ferrari of Denver in Colorado
Used EVs Are Creating a New Retail Test for U.S. Dealers
Affordability is bringing more attention to used EVs, but price alone will not decide conversion
Why Your Manual Fraud Analysts May Be Looking at the Wrong Things
According to a recent industry survey, nearly three-quarters of financial institutions still manually check a significant portion of their income documents for fraud, with many reviewing up to half of all submissions by hand. Given the emergence of powerful AI models...
Video Testimonials That Sell: A Guide for Dealerships
The shift to online car buying has made things easier for customers, but more challenging for dealerships when it comes to building trust. While buyers rely heavily on online research, they still seek reassurance from real people before making a decision. Creating...
F&I Profit Per Vehicle Just Hit a Record High. Used and Independent Dealers Are Positioned to Capture More of It Than Ever Before.
Independent dealers have always had the used car customer. Now they have the F&I infrastructure to match.
FTC Warning Letters: The Escalating Risk Around Dealer Pricing
Pricing has always been a friction point in auto retail. What’s changed recently is the cost of getting it wrong. With the FTC’s hardened stance and consumers expecting full transparency, pricing is no longer just a customer experience issue. It’s a potential legal...
The Day Ford Recognized That Agentic AI is a Coworker
And Why Every Industry Built on Phones, Forms, and Follow Ups Should Be Paying Attention
Recalls Were Up in 2025, but So Were Completed Repairs: State of Recalls
Key Takeaways: Automotive recall analysis indicates that 447 NHTSA-mandated and 223 voluntary campaigns affected over 28 million vehicles in 2025. Software defect recalls remain the top safety concern with 119 campaigns impacting 8.19 million vehicles. High completion...
Coleman Automotive Group Acquires McGrath Nissan in Elgin, Illinois
Performance Brokerage Services, North America’s highest volume dealership brokerage firm, is pleased to announce the sale of McGrath Nissan in Elgin, Illinois from Scott McGrath to Kyle Coleman & Coleman Automotive Group. Established in 1990, McGrath Nissan became...
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