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Conference & Expo: September 22-23, 2026
DealerPoint: April 5-7, 2027

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Dealer OPS & Leadership

The Hidden Cost of Slow Dealership Websites in 2026

The Hidden Cost of Slow Dealership Websites in 2026

In 2026, website speed is a critical revenue variable no dealership can afford to ignore. If a dealer’s website has slow load times, it means their potential buyers are getting frustrated with the experience, causing them to leave. Thus, a slow website is eating into...

F&I Modernization Needs a Stronger Data Foundation

F&I Modernization Needs a Stronger Data Foundation

When it comes to customer facing dealership technology, innovation has moved fast. New tools such as digital retailing, online credit applications, remote trade-in, and e-contracting have fundamentally changed the car buying experience. Today, a customer can shop,...

The Next Loyalty Windfall for Dealers? Gen Z

Gen Z may be early in their ownership journey, but the service experiences they have today are already shaping where they’ll return tomorrow—both for service and their next vehicle. As this generation moves more fully into ownership, expectations set outside the...

Dealership M&A Up Big in Q1 2026 as Profits Normalize: Haig Report

Dealership M&A Up Big in Q1 2026 as Profits Normalize: Haig Report

Key Takeaways Private buyers commanded 96% of Q1 2026 dealership acquisitions amid a 54% increase in multi-store transactions. Average publicly owned dealership profits declined 16% year-over-year to $824,000 but remain 109% above pre-pandemic levels. Finance and...

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