Dealer OPS & Leadership
Digital Dealer 2026 in Review
Digital Dealer Conference & Expo 2026 is officially in the books! Thank you all for attending another great year full of rising industry voices, innovative solutions and impactful dealer strategies! We can't wait to learn all the way attendees use what they...
More Due Dates, More Missed Payments: What the Fed Found in BHPH Lending
Approximately 14% of subprime Buy Here Pay Here (BHPH) loan balances are on weekly or biweekly repayment schedules, according to the Federal Reserve, which found those schedules “create more opportunities to miss a payment.” For BHPH dealers, that makes the payment...
Before the First Repair Order: Build an EV Service-readiness Map
Electric vehicles are no longer a distant service-lane issue. The International Energy Agency expects 23 million electric cars to be sold worldwide in 2026, representing 28% of total car sales. Every new model, diagnostic release, battery procedure and software update...
inride’s Trade Agent AI and ACV’s ClearCar Integration Puts AI-Powered Follow-up Behind Every Trade-In Opportunity, Turning Leads into Booked Appointments
New integration pairs an always-on AI trade agent with ClearCar’s pricing engine to deliver one consistent vehicle offer across dealership channels
Numa Launches Operator, an AI Receptionist with the First Precision Routing System That Puts Every Caller in the Right Hands
Operator’s patent pending technology answers first on every line, understands why each customer is calling, and carries that reason through the transfer, so no one starts over and no one lands in a dead end
Digital Dealer 2026 is Today!
Digital Dealer Conference & Expo 2026 is finally here! We've got a full day of insightful sessions, real networking and solutions you can put to work back home. The event kicks off with the Car Dealership Guy/800% Elite Auto Keynote with Sam D'Arc and Glenn Lundy....
A Readiness Playbook for the Next Phase of AI for Auto Dealers and Lenders
The conversation around AI and auto lending has moved from whether it will affect the business to when it will have an even bigger impact. Model governance, third-party auditing, and state-level rules are all under active discussion in Washington, yet no single...
The Lead Funnel Starts Before the Lead: Why Dealerships Need to Track AI Recommendations
As buyers turn to AI assistants for dealership and service recommendations, stores risk losing customers before they ever appear in the CRM
Your Vehicle Acquisition Team Should Be Driven By Analytics Pros, Not Legacy Car People
Every dealership sources inventory somewhere, but the channels do not behave the same way. New vehicle allocation is set by the manufacturer, not the store. Auction supply is broad, but the margin available there has thinned considerably. Trade-ins remain the most...
Join us for Digital Dealer Las Vegas 2021