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Conference & Expo: September 22-23, 2026
DealerPoint: April 5-7, 2027

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Dealer OPS & Leadership

The Fallacy of Stable Auto Depreciation

The Fallacy of Stable Auto Depreciation

A recent report by Black Book projects that 2026 used-vehicle depreciation will stabilize at 11.9%. For dealers adjusted to years of macroeconomic unpredictability, a steady baseline looks like a clear victory for inventory planning. It is actually a financial...

Getting From Automation to Autonomy for Dealers and Lenders

Getting From Automation to Autonomy for Dealers and Lenders

For years, the auto dealer and lending industry’s digital transformation focused almost exclusively on automation—the pursuit of doing things faster by digitizing manual tasks. However, in a volatile market defined by fluctuating credit cycles and rapid regulatory...

Your Shoppers Evolved. Your Chat Tool Didn’t.

Your Shoppers Evolved. Your Chat Tool Didn’t.

Pull up your dealership's monthly tech bill. Somewhere on that list is a chat tool. If you're like most dealers I talk to, you've looked at that line item and asked yourself a fair question: is this still doing what it used to? I judge every piece of dealership tech...

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