From Search Auto Parts: What’s your exit strategy?
Unless your literal intention is to be taken out horizontally and to pass from this world while at work in your shop with a ratchet clutched in your hand, the sooner you begin planning for whatever it is that comes next, the better.
It is a fact that most shops in the U.S. are not as profitable as they need to be, with net operating profit numbers in the low single digits — or about a quarter or more of where they need to be to assure the viability of the business.
Too many shop owners have hired or inherited the wrong type of service manager or technicians. Rather than doing what is right for the business, they put up with these poor performers, hopeful that they will come around over time.
