DealerPoint Dealership Attendees
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Auto Retail News
Digital Dealer covers the latest news affecting auto dealerships and their dealers. Additionally, it provides expert commentary from those in the industry, including vendors supplying the latest technology used at dealerships.
Exhibit / Sponsor
Exhibiting, sponsoring, and advertising with Digital Dealer places your brand in front of the largest dealership buyer group of marketing, sales, and management solutions.
EV Owner Satisfaction Improves But Uncertainties Create Challenges
After a decline in overall satisfaction in 2024, owners of both premium and mass market battery electric vehicles (EVs) are expressing a change of sentiment this year, according to the J.D. Power 2025 U.S. Electric Vehicle Experience (EVX) Ownership Study. Among the key finding of the study include mass market EV quality continues to outperform […]
Auto Dealers Expanding Mobile Service in 2025: Curbee
Looking to meet consumers’ expectations for convenience and improve dealership profits, U.S. auto dealers are primed to add mobile service in a big way in 2025, according to Curbee officials. Mobile service boosts customer loyalty to a dealership’s fixed ops, strengthening both service revenue and repeat sales opportunities. This underscores the potential for mobile car […]
Driving the Future: How AI Is Transforming Auto Dealerships
Imagine a world where every customer walks into your dealership feeling understood and valued before they even speak to a salesperson. That world is closer than you think, thanks to the rise of artificial intelligence in the automotive industry. From intense competition from online retailers and other dealerships to rapidly changing customer expectations, dealerships need […]
Cox Dealer Sentiment Index Improved, But Warning Signs Remain
While the first Cox Automotive Dealer Sentiment Index (CADSI) of 2025 showed a slight improvement in the first quarter compared to the fourth quarter of 2024, the survey was conducted before President Donald Trump’s tariff plan was announced. The U.S. automobile dealers’ view of current market conditions in the first quarter of 2025 increased to […]
The Missing Ingredient With Today’s Digital Deal Jackets
Today’s leading auto retailers widely recognize the significance of digital deal jackets in their operations. These comprehensive electronic records have transformed legacy dealership processes, covering all aspects of vehicle sales. However, just utilizing a digital deal jacket isn’t enough, especially since only 20 percent of dealers said they utilize a digital copy of a person’s […]
Deadline Approaching for DDCE2025 Speaker Proposals
Call for proposals for the upcoming Digital Dealer Conference & Expo (October 14-15, 2025, Las Vegas) are now open! The deadline to submit a proposal #DDCE2025 is April 1, 2025. Accepted speakers will be notified on April 21, 2025. Please follow this link to complete the submission form. Digital Dealer invites interested speakers to submit a speaking […]
Mastering the Pendulum Swing: Navigating Dealership Leadership Overreach with Precision
In today’s rapidly evolving automotive retail landscape, the interplay between outstanding service and effective sales is more critical than ever. At the heart of this evolution lies strong leadership—a commitment to leadership development, a resilient culture, and steadfast core values. As digital tools and data analytics reshape customer expectations, dealership leaders must balance innovation with […]
Auto Industry Improves Response to Website Customers
Pied Piper’s 2025 PSI Internet Lead Effectiveness (ILE) Auto Industry Study, which measured responsiveness to internet sales leads coming through dealership websites, found the overall auto industry average performance increased three points to 65, the highest average to date. Looking at the past five years, the auto industry has maintained a steady upward trend in performance. For […]
How COVID-19 Created a Lasting Supply Chain Void in the Automotive Industry
The COVID-19 pandemic caused one of the most significant disruptions to the global automotive supply chain in modern history. While the immediate effects—factory shutdowns, raw material shortages, and shipping delays—were widely reported, an ongoing consequence has been a major gap in the supply of used vehicles. This void has been particularly evident in rental and […]
