Why Dealers Should be Texting in 2021 (And How to Get Started)
The way that modern consumers communicate is different. No longer will phone and email be a sufficient way to maintain contact and interact with your customers. Today’s consumers are much more comfortable communicating via text or other messaging apps. Auto dealers that aren’t catering to these new communication methods could be left behind.
In this webinar, we’ll discuss how using messaging will significantly boost your customer service, while vastly improving your retention. We’ll also give you five tips and tricks for implementing a messaging strategy that works best for your dealership.
Key Takeaways:
– Gain an understanding of today’s communication landscape
– Learn messaging can improve customer acquisition, service, and retention
– 5 simple tips for implementing an effective messaging strategy