With the current market in disarray due to the unusual circumstances caused by COVID-19, it is best to put your business in a good position to deal with the known effects as well as the unknown effects in the business caused by the virus. Factory shutdowns due to the virus and now due to chip and module shortages are going to have an effect on the already tight used car market. These inspections can also be used to sell the vehicles by being sent directly to prospective customers. Additionally, the inspections can build a customer relationship with the service department as customers return for inspections compared to the original vehicle condition preparing them for upcoming services.
Sponsored by Bolt On Technology.
Primary Learning Objectives:
- Learn the basics of digital inspections
- Discover how digital inspection can be a part of your used vehicle service and sales
- See best practices on how to perform and share inspections
- Build a “wear history” to bring customers back
Director of Technology, Bolt On Technology
John ‘JB’ Burhkauser is an Auto Repair Specialist with over 30 years of experience—with expertise ranging from A Level & ASE Certified Master Tech, Shop Advisor/Manager, to Automotive Trade School Instructor, and Technical Writer. He is a highly sought after industry thought leader who has been published in both the US and Europe. JB currently serves as Director of Education at BOLT ON TECHNOLOGY, the leading provider of automotive software solutions that solve the most common struggles facing the Automotive Repair & Maintenance Industry. For more information or to get in touch with JB, please visit www.Boltontechnology.com