Customers will never love a company until the employees love it first. Arcade’s proprietary games are fun and social, strategically focusing employees around actions and behaviors that move the needle for your dealership. Arcade allows team members to celebrate each other’s work and accomplishments. So while competition still exists, you build this healthy environment of “sportsmanship” around the store.
At car dealerships, salespeople tend to get all the glory, but the service department still brings in half the revenue. Why? Simply put, sales incentives are relatively easy to organize. Yet service department incentives aren’t impossible. In fact, they’re easier than ever thanks to modern technology. The truth is, everyone has a job to do inside your dealership with goals and KPIs. We track all of the little pieces that go into a job, motivate individuals to perform at their personal best and make sure staff stay on track to drive the best results.
Primary Learning Objectives:
1. Improve connection and culture across every department.
2. Align your spiff program with your goals and drive every employees towards the actions and behaviors that move the needle for your dealership.
3. Reduce employee turnover while improving the performance of your team through daily challenges and meaningful recognition.
Director of Sales, Arcade
Tim Lage is the Director of Sales for Arcade, a performance engagement software platform designed to build teams that are highly productive and engaged via gamification. Working both inside dealerships and as a digital solutions provider for over 25 years, Tim is excited to help car dealers focus on their #1 asset, their employees. Different that his previous digital roles where he provided solutions to help dealers get more leads, Tim is very excited to be working with them to focus inward and make dealerships a desirable place to work for career-minded people.