So many dealers ask us about Google reviews. In fact, few things can negatively impact your dealership more quickly than a few negative reviews. We’ve seen it sink dealerships! Research shows that 93% of dealership customers choose a dealership based on reviews. In this webinar we’ll do a 101 training on Google reviews for auto dealers: how to deal with negative reviews, how to get more positive reviews, and everything in between. It’s everything you need to know in 2024.
Specifically we’ll dig into:
– What to do when you get a negative review
– What NOT to do when you get a negative review
– Methods to more rapidly collect down payments, service payments
– Improving customer relationships with texting