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Dealer Ops & Leadership
Customer Experience 3.0: Redefining the Guest Journey in Dealerships
In today’s fast-evolving automotive industry, customer expectations have shifted dramatically. The days of transactional interactions are expected to be long gone, replaced by a demand for personalized, seamless, and memorable guest experiences. I
Feb 5, 2025
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Industry Press Releases
TradePending Partners with WheelsTV to Feature Video Test Drives in its Enhanced AutoBio Reports
TradePending, a leading software platform for car dealerships, announced a new partnership with WheelsTV, an industry leader in automotive video content. This collaboration integrates WheelsTV’s extensive library of year/make/model video test drive
Feb 5, 2025
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Dealer/GM News
CDK Reaches $630M Settlement in Dealer Data Lawsuit
CDK Global settled an antitrust lawsuit that claims it caused hundreds of software vendors to overpay for vehicle dealership data by restricting access for a price tag of $630 million The proposed settlement was filed on Jan. 25 night in a federal c
Feb 5, 2025
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Industry Press Releases
Spiffy’s Digital Servicing Platform Expands with Krause Genesis
Spiffy, the nation’s largest provider of mobile automotive services, is proud to announce the integration of its Digital Servicing platform with Fortellis. This milestone empowers dealerships to seamlessly connect Spiffy’s advanced mobile service
Feb 4, 2025
DDCE2025 is Now Accepting Speaker Proposals
Call for proposals for the upcoming Digital Dealer Conference & Expo (October 14-15, 2025, Las Vegas) are now open! The deadline to submit a proposal #DDCE2025 is April 1, 2025. Accepted speakers will be notified on April 21, 2025. Please follow
Feb 4, 2025
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Dealer/GM News
Presidio Survey: Nearly Two Thirds of Dealerships Expect Higher Profitability in 2025
The term “new normalization” has been used to describe the current environment for auto deanships after the drop-off from pandemic profit highs. But what does that normal look like in 2025? According to The Presidio Year-End 2024 Dealer Direction
Feb 4, 2025
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Dealer Ops & Leadership
Why You Must Scrutinize Vendors’ Cyber Security
Poor vetting of cyber security measures taken regarding the vendors you do business with is a dangerously weak link in auto dealership data security. Hackers don’t just directly target dealerships. They compromise third-party data and digital provi
Feb 3, 2025
Posts
Industry Press Releases
Reynolds and Reynolds Partners With Sunbit to Enhance Service Financing Efficiency
Sunbit, the company building financial technology for real life, announces an integration partnership with the Reynolds and Reynolds Company, the leading provider of automotive dealership software, documents, and professional services. The integratio
Feb 3, 2025
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Dealer/GM News
Explaining President Trump’s Tariffs Effect on the U.S. Auto Industry
Editor Update: The Trump Administration agreed to pause tariffs on Canada and Mexico after DigitalDealer.com’s original story was published on Feb. 3. Canadian Prime Minister Justin Trudeau announced late on Monday afternoon that U.S. tariffs o
Feb 3, 2025