Technology is making cars more complex and therefore more prone to problems. But it’s also making it easier for automakers to detect and correct those problems through recalls before they become crises.
On a limited basis, The Rawls Group provides Successor Development Forums (SDF) for prospective leaders who feel they need coaching and education on the unique challenges
According to the National Automobile Dealers Association (NADA), auto dealership service and parts sales in the U.S. grew to more than $91 billion...
There is no escaping the love affair with Millennials. Everyone has an opinion on them and how they want to be sold and marketed. Every thought...
Customers are the lifeblood of a dealership, both on the lot and in the service lane. But the nature of the purchase-to-service-to-repurchase...
We see a product advertised on TV, we find that product online, and then we purchase the product without doing any further research. If this sounds...
Digital marketing is exploding in the automotive industry. The average marketing budget for auto dealers now spends over 50% on digital marketing....
It’s your first day as an Internet Manager. Congratulations! You are now in a position of leadership for your dealership’s digital presence, an...
The strength of the auto retail market and the improving economy will drive dealership acquisition activity and blue sky values throughout 2015 and...
Faced with rapidly changing buyer behavior and rising costs, many businesses are turning to technology to help amplify success as business models...