In the last two columns, we reviewed the service and body team production system’s history and many facets, which over decades evolved into a...
It Might Be Time to Revisit Service and Body Team Production – Part 3
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Hard Facts: The Importance of Online Reviews – 5 Tools for Online Reputation Management
This week’s #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies
Watch Out, Google Is About to Supercharge Reviews!
These days, reviews are an incredibly important part of the purchase process for all retail businesses. In fact, according to a recent article,...
To Succeed, You Must Make Every Minute Count
It’s a foregone conclusion that to be successful in any particular skill takes time. A lot of time! Doctors must go to college for decades, but that...
Communication Skills Are at the Heart of Everything
Your Team Members Are Either Spectators or Doers Mindless managerial duties and conformity are major traps for mediocre managers and the casualties...
It Might Be Time to Revisit Service & Body Team Production – Part 2
In my last column we reviewed the need for growing our own qualified and quality techs to combat today’s obvious shortage, some of the history of...
Six Reasons Every Dealership Needs a Digital Strategy
Every day it seems there's another threat to automotive. One of the most profound changes for dealership operations in the last 10 years is that...
Shifting Winds Reveal Service Revenue Opportunity
After an unprecedented period of sales volume growth, the prediction for a flat Seasonally Adjusted Annual Rate (SAAR) in the coming years has...
![Redefine Social Media ROI to Finally Achieve It [STUDY]](https://digitaldealer.com/wp-content/uploads/2018/10/AdobeStock_82913506-400x250.jpg)
Redefine Social Media ROI to Finally Achieve It [STUDY]
Social marketer’s No. 1 challenge is still ROI, according to a new study from Sprout Social. Return on investment is the top concern for 55% of...
It Might Be Time to Revisit Service & Body Team Production – Part One
Growing your own technicians in service or the body shop has become a necessity, greater than ever before many managers are affirming. Government...