Announcement from Cox Automotive Kyle Ballinger named AVP, NextGear Capital Sales to fill Sykes’ position In an effort to promote leadership talent...
CallRevu Launches ServiceVision To Maximize Customer Retention in Fixed Operations
Announcement from CallRevu CallRevu, the automotive industry’s best-selling conversation intelligence platform, announced the launch of its newly...
95% of Dealers are Not Doing Enough in Their Stores or Online to Prevent Fraud
By Ken Hill, Managing Director, 700Credit Yes, it’s true, more people are shopping and buying cars and trucks online. Research firm Frost and...
Finding Your People: Why You Should Develop Buyer Personas
By Dan Dulik, Director, Product Marketing, CDK Global/Elead We live in a time of highly personal communications. Spraying generic messages is a...
What the Data Reveals: Communication was Always the Key
By Joe Shaker, Owner of Shaker Auto Group, and CEO of TruVideo Data isn’t everything, but it sure does shine a light on what people want. The...
Why Aren’t More Dealers and Lenders Leveraging Credit-First Soft Pulls?
By Ken Hill, Managing Director, 700Credit Shopping for a vehicle comes with all kinds of stressors for a consumer – some of which can affect their...
Technology, Recalls, and Inevitable Challenges
By Sean Reyes of Recall Masters As vehicles become increasingly advanced, many OEMs are integrating technology that includes the ability to upload...
Why Aren’t More Dealers Using This Everyday Technology to Fight Identity Fraud?
By Ken Hill, Managing Director, 700Credit Synthetic identity fraud is a complex issue that continues to increase each year posing great problems for...
Achieving Personal and Organizational Discipline Moving From Average to Extra-Ordinary
By Dan Schneider, Partner/Director, The Rawls Group Dictionaries give several definitions of discipline. The definition of discipline that we are...
Seeing Is Believing: Video MPI Increases Service Sales!
By Charlie Polston, Automotive Customer Retention and Profitability Consultant, BG Products, Inc. Do you remember the game “telephone” we used to...







