The phrase "Le roi est mort, vive le roi!"—the king is dead, long live the king—captures today’s paradoxical moment in automotive fair lending:...
Fair Lending Is Dead, Long Live Fair Lending…
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Numa Launches Voice AI-Powered Smart Inbox to Transform Dealership Communication
Numa, an AI platform for dealership customer operations, has unveiled its new Voice AI-powered Smart Inbox, a tool designed to revolutionize how...
Ivette Dominguez Drawe Inducted into the Colorado Automotive Hall of Fame
Alpine Automotive Group CEO Honored for Industry Leadership, Innovation, and Community Impact
Convergence Expands Nationwide to Help Dealers Boost Sales and Service with Personalized Messaging
We live in an increasingly digital age. Auto dealerships, long built on face-to-face communication in the show room, have to navigate customers that...
Toma Introduces Inbox and More Safeguards After Automating 1M+ Calls
AI agents with dealer-specific safeguards now pair with a unified Inbox to resolve customer requests faster while keeping staff in control.
Fact Based, Not Fear Based: The Future of Fixed Ops Communication
Technology can streamline communication, but only good processes build trust. I was recently sitting in a service lounge waiting to meet with a...
EPIC Adds Veteran Automotive and Tech Leaders to Board as Demand for Digital Loan Payoff and Real-Time Title Transparency Grows
Board to guide EPIC’s expansion of digital infrastructure for loan payoffs and real-time title transparency, driving scalable efficiency across the automotive ecosystem
Data Axle and Tealium Partner to Bring Real-Time Data Intelligence to Automotive Marketing
New survey reveals 68% of dealership outreach fails to connect, signaling an urgent need for smarter data practices
The Power of Short Videos in Modern Car Marketing
With the explosive growth of platforms like YouTube, Instagram and TikTok, short videos have emerged as one of the most powerful tools in digital...
CARFAX: Nearly Half of Drivers in the U.S. Behind on Major Services
Drivers Should Make Sure Vehicles Are Ready for Holiday Travel