Looking back at 2025, plenty has changed—but one thing hasn’t: the ongoing challenge of service retention. Like other macro shifts, its impact is...
Service Retention, CX, and Team Growth: Opportunities 2026 Offers Dealers
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CARFAX: 225,000 More Vehicles Receive “Do Not Drive” Warning for Takata Airbags
Fiat Chrysler Automobiles Issues Urgent Warning for Vehicles with Unfixed Takata Airbags
Trust in Dealerships Surges as Digital Tools Bridge the Gap for Modern Car Buyers
The relationship between car buyers and dealerships is undergoing a renaissance, driven by a powerful combination of digital transparency and...
Middle-Income Americans Show Financial Resilience, Embrace AI for Car Buying
Despite persistent economic pressures, middle-income Americans are entering 2026 with a sense of optimism, according to the latest Paths to...
Automotive Advertising Pivots to “Outcome-Based” Measurement as Traditional KPIs Lose Ground
In an automotive market defined by shrinking purchase windows and increasingly fragmented consumer journeys, advertisers are being forced to rethink...
U.S. Dealers Forecast Stable Profits for 2026, Realigning Focus on Fixed Ops and Top Brands
As we enter 2026, dealers are adopting a stance of "optimistic realism." According to the Year-End 2025 Dealer Direction Survey released by The...
Urban Science Appoints Tom Longo as President and Chief Executive Officer
Longo, a 38-year Urban Science veteran, will serve as the company’s second president and CEO, succeeding company founder Jim Anderson.
TrueCar Names Impel Strategic AI Partner to Reinvent Car-Buying Experience
TrueCar, an automotive marketplace for new and used cars, has entered into a multi-year strategic partnership with Impel, a leader in automotive AI...
Selling Smarter: Why Your CRM Strategy Should Be Redefined for 2026
As we step into 2026, the market is shifting. Growth will no longer come from selling more cars. It will come from selling smarter. With new vehicle...
Cox Automotive Unveils Accelerate My Deal Elite: The Only Complete Online Vehicle Buying Solution for Both Dealers, Car Buyers
As the only advanced digital retailing solution offering full online checkout for vehicle purchases, Accelerate My Deal Elite transforms the...