I must share with you that the days of what I refer to as “Rain Ex Sales Reps” are gone! “Rain Ex,” front lobe “yes, yes, yes,” rebuttals, scripts...
Ways to Prevent: The ‘Down-time’ Excuses
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Revisiting ‘The Calm Before the Storm’
In June of 2010, I wrote a column that ran in Dealer magazine, “The Calm Before the Storm.” In it I suggested that despite the economic upswing we...
Edmunds.com: Lexus Gets Aggressive on Auto Incentives While Overall Industry Spending Levels Off
SANTA MONICA, Calif. — BMW and Mercedes-Benz are each in position to knock Lexus from the top of the luxury sales standings this year, but Lexus...
TrueCar.com: Transaction Prices Continue to Drop Off Peak but Remain High Even as Incentives Increase
SANTA MONICA, Calif. -- TrueCar.com, the authority on new car pricing, trends and forecasts, estimated today that the average transaction price for...
TransUnion: Credit Risk Declining for Sixth Straight Quarter; Driven by Fewer Delinquent Consumers and Lower Debt Levels
CHICAGO, IL-- TransUnion's proprietary Credit Risk Index (CRI) declined for the sixth consecutive quarter as consumers continue to pay off their...
History with a Mystery: The Chevrolet Bowtie
DETROIT – Globally recognized today, the Chevrolet bowtie logo was introduced by company co-founder William C. Durant in late 1913. But how it came...
GM: Chevrolet Cruze Remains Best Selling Compact Car in U.S.
DETROIT – For the fourth month in a row, the Chevrolet Cruze is the best-selling compact car in the United States, recording a total of 21,807 sales...
AutoTrader.com Educator Reveals How Today’s Car Shoppers’ Behaviors Influence Their Purchase Decisions
As a result of two brand new research studies from Polk and KS&R, we now know for the first time ever how much time car buyers spend on the car...
Survey: 4 out of 5 Consumers Reverse Purchase Decisions Based on Negative Online Reviews
BOSTON – At a time when 89 percent of consumers say they find online channels trustworthy sources for product and service reviews,...
Volt Drawing New Faces to Chevrolet Dealerships
DETROIT – For Chevrolet dealers in the Pacific Northwest and Mid-Atlantic states, the arrival of the Chevrolet Volt electric vehicle with extended...