There has been a lot of discussion lately about whether or not a DMS is considered to be “open” or not. To make the first clarification, there are a few types of “open” in our industry.
DealerStar Awarded GM Global Warranty Management Certification
DealerStar Inc, announced it has been awarded General Motor's Global Warranty Management (GWM) certification. This certification allows GM dealer...
Profit Accounting with your DMS
About 80% of your DMS is devoted to Accounting. I don't mean the accounting department and the function of producing a monthly financial statement...
Super Reporting at your Dealership
At the 14th Digital Dealer Conference, May 7-9th in Orlando, I will be presenting a workshop in the new Data and Analytics track titled “Super...
Change and Technology
Are you getting ready to change your DMS, CRM or install another new software program? Have you hired a new manager that is starting soon? Are you...
F&I Industry Expert Teaches How to Fight Technology Inertia and Get Employees to Accept New Technology
How to get employees to accept new technology? Even the best technology can fail if your dealership employees don’t accept the new process or don’t...
Four Steps to a Super DOC – and More Profit
I find that most disappointments in the monthly financial statement come from a lack of daily reporting. In fact, I’ve been a long-time hater of our...