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UID:172149-20260922T144000Z@digitaldealer.com
DTSTAMP:20260726T042902Z
DTSTART:20260922T144000Z
DTEND:20260922T152500Z
SUMMARY:RCS: The Channel That Will Redefine How Dealerships Sell and Service Cars
DESCRIPTION:The text message has been the workhorse of dealership communication for a decade\, and it's about to be replaced by something dramatically more powerful. RCS (Rich Communication Services) is the next-generation messaging standard now live on every iPhone and Android device in America\, built directly into the native messaging app consumers already use every day. No app download. No new platform to learn. Just an exponentially richer experience delivered in the channel your customers are already in.Dealership leaders will learn exactly what RCS is in this session\, as well as why it matters right now\, and how to deploy it in a way that produces measurable results fast. Attendees will see real use cases built specifically for automotive: interactive inventory carousels that let buyers browse vehicles without leaving their messages\, one-tap service scheduling with calendar integration\, verified brand identities that replace phone numbers with dealership logos\, GPS-powered directions to the lot\, advisor selection\, and real-time two-way conversation\, all in a single message thread.\nThis isn't a "future of technology" session. RCS is live\, it's proven\, and the dealerships that adopt it in the next 12 months will own a channel advantage their competitors won't be able to close quickly. Come learn what it is\, what it can do for your store\, and how to launch it before the lot down the street does.\nKey Takeaways:\n\nExplain what RCS is and why it’s different from SMS\, MMS\, and OTT apps like WhatsApp\, and why it matters specifically for automotive retail\, and benchmark current SMS and digital engagement performance against RCS performance data to understand the revenue gap being left on the table\nIdentify the highest-impact RCS use cases for their dealership across sales\, service\, and consumer retention\, with concrete and immediately applicable examples\nUnderstand what a dealership needs to launch RCS\, and develop a prioritized action plan for piloting RCS at their store or group within 90 days
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