Dealership Employees & Compliancy

News broke recently about 5 dealership employees that were arrested and face federal charges of conspiracy, bank fraud, wire fraud, and aggravated identity-theft. This brings the total to 8 employees
May 23, 2016

Compliance: Minimize Risk & Maximize Profits

The government has shifted its gaze and is currently squarely centered on the automotive retail space. Government agencies, including the Consumer Financial Protection Bureau (CFPB) and the
May 16, 2016

Alleged ECOA Violations and Dealerships: Will the Market Tip?

It’s the start of a new year, and like clockwork, the Consumer Financial Protection Bureau (CFPB), ever vigilant in self-promotion and use of press releases, announced in early February a settlement with
May 3, 2016

How to Stay Compliant When Offering Add-On Products

Largely because of technological advances, many of which were on display at this month’s NADA Convention, there have never been more opportunities for your dealership to present and sell add-on products to your customers.
May 3, 2016

Recording the F&I Transaction

In the wake of fatal police shootings in Ferguson, Mo., North Charleston, S.C., and elsewhere, there is a rush to slap body cameras on every police officer in the country. Law enforcement watchdogs, activists and politicians in several cities are lea
Jun 29, 2015

Consumer Complaint Response Is Essential for Dealership Compliance

Establishing a compliance management system (CMS) is not a “one and done” event. Once ownership has implemented compliance programs, begun employee compliance training, and established a culture of compliance at the dealership, the next step is t
Jun 18, 2015

Becoming a Better Professional

Think back over the last 90 days and write down three on-the-job situations or career-related events that made you proud of yourself as an F&I professional. Now, what were the sources of those proud moments? Were they based on any of the activiti
Jun 12, 2015

Automotive legal expert shares how to adapt collections compliance strategies for the real world

FORT WORTH, TX – May 15, 2015 – Most auto lenders are well aware of big-picture compliance safeguards they should implement into their collections efforts. But actually doing them is another story. “Compliance goals – whether they are for col
May 22, 2015

Dealership Compliance Is an Owner’s Duty, Not an Option

The Consumer Financial Protection Bureau (CFPB) recently issued its Winter 2015 Supervisory Highlights report. In it, the bureau noted that compliance programs at some entities were failing due to a lack of ownership involvement in compliance program
May 22, 2015